Support & Help

We're here to help you get the most out of ListingAI.

Contact Us

Email: support@listing-ai.app

Response time: We typically respond within 24 hours on business days.

Frequently Asked Questions

How do I generate a listing description?

Open the app, enter your property details (address, bedrooms, bathrooms, square footage, and key features), choose your preferred writing tone, and tap "Generate." You can also use the microphone button to dictate details by voice or add property photos for more tailored results.

What does the Pro subscription include?

Free users get 3 listing generations. The Pro subscription ($9.99/month) unlocks unlimited generations, all writing tones, MLS-specific formatting, and priority support.

How do I restore my subscription on a new device?

Open ListingAI on your new device, sign in with the same account, go to Settings, and tap "Restore Purchases." Your Pro access will be restored automatically.

How do I cancel my subscription?

ListingAI subscriptions are managed through Apple. Open your iPhone Settings, tap your name at the top, then Subscriptions, find ListingAI, and tap Cancel Subscription. You'll retain Pro access until the end of your current billing period.

Why does ListingAI need microphone access?

The microphone is used for the voice dictation feature, which lets you describe property details by speaking instead of typing — handy when you're on-site at a listing. You can deny this permission and use the app with text input only.

Why does ListingAI need camera or photo access?

You can optionally include property photos to help the AI generate more accurate and detailed descriptions. Camera access lets you take photos on-site; photo library access lets you select existing images. Both permissions are optional.

Is my data private?

Yes. ListingAI does not sell or share your personal data. Property details you enter are sent to our AI provider solely to generate your listing and are not stored after generation. See our Privacy Policy for full details.

Are the generated listings Fair Housing compliant?

ListingAI includes a built-in Fair Housing language scanner that automatically flags and corrects potentially non-compliant language. However, you should always review your final listing before publishing, as the tool is an aid — not a substitute for professional judgment.